Online Payment Help: Account Registration

Account Registration talks about:

Registering Your Account

You need to register before you can begin managing your account. In order to register, you will need a recent invoice and an active email address. Before we begin, please locate the following information on your invoice:

  • Your Account Number
  • The Invoice Number
  • The Invoice Total

Once you have this information ready, you can register on the Login Page.


When the Login page loads, click on the “I'm New. I need to create an Account” drop-down heading just below the Login Area.

Registration Process Steps

  1. Enter your Email Address.
  2. Confirm your Email Address.
  3. Enter a Password. Try to make your password as secure as possible.
  4. Confirm your new Password.
  5. Select a Reminder Question. If you forget your Password, we will use the Reminder Question to confirm your identity before we reset it.
  6. Enter an Answer for the Reminder Question. The answer is case sensitive (is it??)
  7. Enter your Account Number from your Invoice.
  8. Enter your Invoice Number.
  9. Enter your Invoice Total.
  10. Click Register.

You will receive a confirmation email to the address you entered in Step 1 of the Registration Process.

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Adding Additional Accounts

Once you have registered, you can associate and manage multiple Accounts with your Profile. To add additional Accounts, you will need a recent invoice for each Account you are going to add. Please locate the following information on your invoice(s):

  • The Invoice Number
  • The Invoice Total
  1. Login to your Account.
  2. Click on My Profile on the Main Menu.
  3. Go to the Add Another Account section.
  4. Enter your Invoice Number.
  5. Enter your Invoice Total.
  6. Click Register.

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